Diversified Laboratory Repair Inc
FAQ
Question: What is the cost for a loaner freezer while you are repairing my unit?
Answer:

As a convenience to our customers we offer a free loaner freezer while your unit is in our shop for repair.


Question: What is the benefit of having a Preventive Maintenance Inspection performed on my unit?
Answer:

The purpose of a preventive maintenance inspection is to maintain your equipment efficiency and reliability by discovering any problems prior to a unit failure. 


Question: What is the benefit of having a service contract?
Answer:

Peace of mind.  Once a unit is accepted under a service contract all repair and maintenance is covered for the year.  This process simplifies your annual budgets while maintaining the best maintenance available for your equipment


Question: My unit is maintaining its temperature but is making a loud/unusual sound. Should I call for service?
Answer:

Yes.  Although the unit is still maintaining its set point the loud or unusual noise should be investigated before the unit fails.  Please contact our office to set up a service call.


Question: Do you provide emergency service?
Answer:

Yes, we are available 24 hours per day.  Please contact our office to place a service call.


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